Question 1

Do I get to keep the sign?

Accepted Answer

No, you don't get to keep it.  We are a rental service.  We set up the sign and pick it up once the rental period has ended. We will occasionally offer custom purchase options, watch our Facebook for offerings.

Question 2

What areas do you service?

Accepted Answer

Our service areas include the Illinois Quad City Area.  If you have a question about whether your town is included, please contact us. Zip codes include: 61265, 61201, 61282, 61244, 61240, 61275, 61239, 61241, 61256, 61264, 61273, 61278, 61284. Orders outside the immediate QC Metro area will also incur a minimal mileage charge. 
 
If you need a sign placed in the IOWA Quad Cities contact Sign Gypsies Iowa QC by email or phone.
 
For Geneseo/Atkinson/Cambridge/Kewanee, Illinois contact SG Geneseo by email or phone. 
 
We are part of a larger affiliate group of 800+ locations across the US and Canada.  You can also visit www.SignGypsies.com and enter your zip code to find the closest affiliate to your area!

Question 3

When are the signs setup?

Accepted Answer

Each day is different and the delivery window will be estimated and quoted during the confirmation process. You will also receive a reminder email 12-24 hours before your sign. Generally, "day of" signs are set up after 11 am but please let us know if you prefer a certain time - we will do our best! "Night before / Deluxe Greetings" are delivered after dark the night before your celebration. We do our best to accommodate your needs and are happy to work with delivery times outside of the norm.

Question 4

How much does it cost to rent a sign?

Accepted Answer

Check out our pricing and rental option prices under our PRICING tab. Prices start at $65 for a mini set up, $85 for day of event and $100 for night before set up. Additional costs may be added for mileage/travel time and add on services. Cost includes all personalization to make your sign perfect for the recipient!

Question 5

Do you take last minute orders?

Accepted Answer

We welcome your request! If we have the availability, we will do our best to make it happen! It may be best to text if you need an immediate response. 309-431-4572. Rush charges may apply for same day orders.

Question 6

How long will the sign stay in my yard?

Accepted Answer

Signs are generally picked up the morning AFTER your celebration. Rental time ranges from 24-36 hours. We do offer additional days if you would like to keep the sign for an extended period of time (if we have the availability). Some signs for events and in public areas may have lessened display time, which will be clarified at the time of booking. 
 
We can not guarantee an exact delivery or pickup time, as it varies from day to day depending on location of other signs & time spent at location. The best estimated time will be confirmed with you in your reminder email.

Question 7

Do I need to be there for set up or tear down?

Accepted Answer

Not generally. You simply place the order with us, pay your invoice, and we handle the rest!  You are free to let us know your preference for yard placement, but we try to place our signs in a highly visible area, and we always text you a photo of the finished product when we leave! The only exception if for signs in public locations. We will not install without a responsible party present.

Question 8

What if it rains or we have severe weather?

Accepted Answer

Our signs are completely waterproof and great outdoors all year round!  We will even set up in the rain, as long as there is NO lightning!  Being in the midwest, occassionally severe weather will prevent us from setting up entirely or leaving the setup up.  In the event we have to cancel or change the timing of your greeting, you will be notified as soon as possible. We plan to set up signs all winter long, snow is no problem, yet frozen ground will be monitored. If we can not set up due to frozen ground, you would recieve a full refund. Winds of 25 mph+ cause our signs to blow over and not look nice, in the case of high winds, we will discuss your options with you.

Question 9

Can the greetings be used indoors?  Or only outside?

Accepted Answer

We do offer indoor setups!  Indoor setups are great for fundraisers, events, concerts, photo booths, etc.  Visit our pricing page for information on indoor setups.

Question 10

Can I setup or take down the sign myself?

Accepted Answer

Unfortunately, no.  Our signs must be setup by trained Sign Ninjas.  This ensures you receive the best greeting possible & will be a true reflection of our brand standards.  Setups must be handled in the same manner to avoid damage to the signs. It is also our policy to prevent injury or any liability. Safety first! Our policies describe fees incurred for moving our signs. We thank you for your understanding!

SIGN GYPSIES®

i l l i n o i s

QUAD CITIES

Frequently Asked Questions

Do I get to keep the sign?

What areas do you service?

When are the signs setup?

How much does it cost to rent a sign?

Do you take last minute orders?

How long will the sign stay in my yard?

Do I need to be there for set up or tear down?

What if it rains or we have severe weather?

Can the greetings be used indoors? Or only outside?

Can I setup or take down the sign myself?

Any more questions?

Some of those might be answered on our POLICIES tab.

You are also welcome to EMAIL or CALL/TEXT with any others!