Question 1

Do I get to keep the sign?

Accepted Answer

Unfortunately, no, you don't get to keep it.  We are a rental service.  We set up the sign and pick it up once the rental period has ended. We will occasionally offer custom purchase options, watch our Facebook and webpage for offerings.

Question 2

What areas do you service?

Accepted Answer

Our service areas include the Illinois Quad City Area.  If you have a question about whether your town is included, please contact us.(mailto:signgypsiesillinoisqc@gmail.com?subject=Service area question) Zip codes include: 61265, 61201, 61282, 61244, 61240, 61275, 61239, 61241, 61256, 61264, 61273, 61278, 61284. Orders outside the immediate QC Metro area will also incur a minimal mileage charge. 
 
If you need a sign placed in the IOWA Quad Cities contact Sign Gypsies Iowa QC by email (mailto:qcsigngypsies@gmail.com)or phone.(tel:563-484-4246)
 
For Geneseo/Atkinson/Cambridge/Kewanee, Illinois contact SG Geneseo by email (mailto:signgypsiesgeneseo@gmail.com)or phone.(tel:309-431-5585) 
 
We are part of a larger affiliate group of 900+ locations across the US and Canada.  You can also visit www.SignGypsies.com (http://www.signgypsies.com)and enter your zipcode to find the closest affiliate to your area!

Question 3

When are the signs setup?

Accepted Answer

Each day is different and the delivery window will be clarified during the confirmation process before you pay. Generally, "day of" signs are delivered between 6-8 am on the weekends and 8-10 am during the week days. "Night before / Deluxe Greetings" are delivered after dark the night before your celebration. If your sign is a surprise we make every effort to come when it is best to keep it that way! 
 
Although we can not provide a specific time for arrival, you will recieve a reminder email with our best estimated time the day before your greeting is scheduled.  We do our best to accommodate your needs and are happy to work with delivery times outside of the norm. 
 
Non-surprise signs are often setup before surprise setups. Almost any delivery time can be accommodated with sufficient notice and communication, so please let us know what your timing preference is and we will do our best to make it happen!

Question 4

How much does it cost to rent a sign?

Accepted Answer

Check out our pricing and rental option prices under our PRICING (javascript:void(0))tab. Prices start at $65 for a mini set up, $85 for day of event and $100 for night before set up. Additional costs may be added for mileage/travel time and add on services. Cost includes all personalization to make your sign perfect for the recipient!

Question 5

Do you take last minute orders?

Accepted Answer

We welcome your request! If we have the availability, we will do our best to make it happen! It may be best to text if you need an immediate response. 309-431-4572. Rush charges may apply for same day orders.

Question 6

How long will the sign stay in my yard?

Accepted Answer

Signs are generally picked up the morning AFTER your celebration. Rental time ranges from 24-36 hours. We do offer additional days if you would like to keep the sign for an extended period of time (if we have the availability). Some signs for events and in public areas may have lessened display time, which will be clarified at the time of booking. 
 
We can not guarantee an exact delivery or pickup time, as it varies from day to day depending on location of other signs & time spent at location. The best estimated time will be confirmed with you in your reminder email.

Question 7

Do I need to be there for set up or tear down?

Accepted Answer

Nope!  You simply place the order with us, pay your invoice, and we handle the rest!  You are free to let us know your preference for yard placement, but we try to place our signs in a highly visible area, and we always text you a photo of the finished product when we leave!

Question 8

What if it rains or we have severe weather?

Accepted Answer

Our signs are completely waterproof and great outdoors all year round!  We will even set up in the rain, as long as there is NO lightning!  Being in the midwest, occassionally severe weather will prevent us from setting up entirely or leaving the setup up.  In the event we have to cancel or change the timing of your greeting, you will be notified as soon as possible. We plan to set up signs all winter long, snow is no problem, yet frozen ground will be monitored. If we can not set up due to frozen ground, you would recieve a full refund. Winds of 25 mph+ cause our signs to blow over and not look nice, in the case of high winds, we will discuss your options with you.

Question 9

Can the greetings be used indoors?  Or only outside?

Accepted Answer

We do offer indoor setups!  Indoor setups are great for fundraisers, events, concerts, photo booths, etc.  Visit our pricing (javascript:void(0))page for information on indoor setups.

Question 10

Can I setup or take down the sign myself?

Accepted Answer

Unfortunately, no.  Our signs must be setup by trained Sign Ninjas.  This ensures you receive the best greeting possible & will be a true reflection of our brand standards.  Setups must be handled in the same manner to avoid damage to the signs. It is also our policy to prevent injury or any liability. Safety first! Our policies describe fees incurred for moving our signs. We thank you for your understanding!

SIGN GYPSIES®

i l l i n o i s

QUAD CITIES

Any more questions?

Some of those might be answered on our POLICIES tab.

You are also welcome to EMAIL or CALL/TEXT with any others!